Included EntitilementĮvery subscription to Dynamics 365 customer engagement has a base entitlement and incremental entitlements. Examining the usage showed unexpected large amounts of audit logs, file attachments or system logs – all of this data counts towards the storage requirement. Many companies were surprised at how much storage they needed for their Dynamics instances. Under the old model, all storage is charged at the same price per Gbyte (USD $5 per Gbyte per month) regardless of the type of data that is stored. This article describes the “old” and “new” models. Starting April 1st 2019, a new pricing model is available for storage costs for the Common Data Service (this applies to PowerApps that use the CDS and Dynamics 365 Customer Engagement plans and apps).
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